Here are some commonly
asked questions about NetCadDrafting.com. If you have any other questions, click
here, to go to the Contact Us page.
Q. What forms of payment do you accept for plan orders?
A. We accept Visa, MasterCard, American Express, and Discover cards.
Q. Is my
credit card information secure?
A. Yes. NetCadDrafting.com has the most advanced secure software that encrypts
all of your personal information. Including credit card information, name, address,
phone number, e-mail address, etc.
Q. How do I know my order has been successfully received and processed?
A. After placing your order, NetCadDrafting.com will send you a confirmation
via e-mail with shipping information.
Q. What
is NetCadDrafting.com’s return policy?
A. Because of the nature of house plans as well as copyright issues, NetCadDrafting.com
will not accept returns on any house or garage plans. However, we will be happy
to assist you before you make a purchase with answers to questions and study
plans.
Q. When
will my plans be shipped?
A. All plan orders received by 4:00 PM Eastern Time will ship next business
day. Orders received after 4:00 PM will be processed with the next business
day's orders and shipped the following business day.
Q. How
do I purchase an item from NetCadDrafting.com?
A. Whether you purchase a house plan or any other item from NetCadDrafting.com,
simply place those items in your shopping cart, then proceed to check-out. NetCadDrafting.com
will accept Visa, MasterCard, American Express, and Discover. We can also accept
a personal check with delivery after the check clears but this is a much slower
option.
Q. When
ordering house plans, how many plan sets do I need?
A. In addition to a set for yourself, you will probably need to order a set
for your builder, mortgage lender, local building department and any subcontractors
who need one. This is why we offer a reproducable set. This allows you to make
as many copies as you want using a local copy center.
Q. Do you
offer preview plans?
A. Study sets of plans are offered on all plans with a coupon included for a
discount on the full set if you like the design. If you decide to later purchase
a reproducible set of plans, we will discount the $99.00 price you paid for
the study set from your purchase. So, you lose nothing by purchasing the study
set first.
Q. How
often do you put up new plans?
A. We try to put up new plans on a regular basis, sometimes daily, sometimes
weekly. There is a link on the main page of our website that allows you view
all of our new plans.
Q. How
soon will I receive my order?
A. We ship all of our plans USPS Priority Mail from Virginia, so it really depends
on which part of the country you live in.
Q. What
is included in a full set of plans?
A. Foundation
Plan- Includes your choice of concrete slab, crawl space or basement (when available).
All of which will be fully dimensioned and show all required load bearing points.
Floor Plans- Will show all exterior and interior walls, room dimensions, doors,
windows, kitchen and bath fixtures, and fireplace and stairway location (if
applicable).
Exterior Elevations- Includes the front, rear and sides of the house with detailed
measurements for wall/ceiling heights and required roof pitch.
Details- Fully labeled wall sections, footing details, and when needed stair
and building sections.
House Plans may also include:
Roof Plans- Most of the plans are designed for trusses. Truss placement plan
showing locations of truss girders and commons.
Reverse Plans- These are full reverse sets of a particular house plan and are
offered at NO additional charge. The writing will read correctly.
Q. Can
I Get The Plans With An Architectural Or Engineering Seal For My Local Area?
A. Some cities/states may require a licensed architect or engineer to review
and submit a seal to the blueprint. They also may require them to officially
approve the plan prior to construction for various reasons. Before applying
for a building permit and starting construction, we suggest that you ask your
local building officer who can tell you if this is required. If this is a requirement
in your area, you will need to find a local architect or engineer to do this
for you.
Q. Can
I Order Plans In Reverse?
A. All NetCadDrafting plans can be ordered in reverse. There are two ways a
plan can be reversed. Usually, when a plan is printed in reverse, the text also
is printed in reverse, this is called a Mirror Reverse. A True Reverse has the
plan images printed in reverse but the text is printed in its normal direction
so that it is easy to read. All of our reverse sets are True Reverse at NO extra
charge to you.
Disclaimer
We have put serious care and effort into the making of our house and garage
plans. Unfortunately, because we simply cannot provide on-site consultation,
supervision and control over actual construction, and because of the great variance
in local building requirements, building practices and soil, seismic, weather
and other conditions, WE CANNOT MAKE ANY WARRANTY, EXPRESS OR IMPLIED, WITH
RESPECT TO THE CONTENT OR USE OF OUR house and garage plans, INCLUDING BUT NOT
LIMITED TO ANY WARRANTY OF MERCHANTABILITY OR OF FITNESS FOR A PARTICULAR PURPOSE.
